* In case you have a problem with Paypal we have added a Credit card system to our website.
  
*  If you are under the age of 18 years old you may use Theanimetal.com© only with the                                                supervision of a parent or guardian. Theanimetal.com© and its affiliates reserve the right
   to  refuse service, terminate accounts, remove or edit content, or cancel orders     
    in their sole discretion.


Q:  How long does it take for an item to reach me after purchase?

A: For most orders, it will take approximately 1-3 days to arrive, unless stated otherwise.
     For non-European orders, shipment times will vary according to the efficiency of your postal    
     system      


Q: How can I guarantee that I will definitely receive the item? What protection policies do I get?

A: We ship all orders using 1st class signed for service 

* in the event that our customers do not receive their order, we will track the order                              with the post office and issue a reshipment if item is lost
    or if there is a shipping mishap.

* If you prefer you can also use insured mail service !
*  In case you are a wholesale Buyer we do provide air cargo shipments


Q: I am interested in bulk or wholesale purchase, how can I go about it?

A: We offer discounts for wholesale orders, Do contact us at : theanimetal@gmail.com

Q: I did not receive a confirmation email from Theanimetal© Store. Is my order processed?

A: Upon payment, you should received an email from Paypal confirming your payment. This email                                                 confirms that you have made an order with Theanimetal Store, and you can use it     
      to verify your order with us. Because of the bulk of orders that we receive, this might   
      be the only email that you receive on the confirmation of your order.

*     Note that Paypal payments take a few days to clear, and to reflect accurately.
*     A receipt or confirmation of your order does not confirm your purchase and delivery.    

***   Theanimetal© Store reserves the right even after receipt of your order to accept or decline your
       order for any reason. For security reasons we may ask for you to provide     
        additional verification or information before accepting any order.


Q: Upon receiving the item, I realized the wrong item was shipped to me. What should I do?

A: You may send the item back to us with the order form enclosed, stating that you have  received  the  wrong items. We will issue a reshipment immediately of the correct  products.
     Prior to that,please contact us in order to help us process it more efficiently.

* Please note that by buying any of our products you are agreeing to our terms and conditions and are enetering a biding contract for our protection as well as yours!

*All costs of recovering or replacing an items will not be part of the original transaction,and must be paid buy the costumer!

Wholesale/ Retails :

If you're a shopkeeper, hobby store, small business, store owner or manager and you're looking to carry the hottest product on the planet, then you've come to the right place. We sell Action Figure,
Shirts, Bag, & Accessories and more all at wholesale prices !!!


Wholesale is for customers wishing to re-sell our products to earn money. Our minimum order per order is £1000 If you are interested in receiving more information on the pricing of our items to re-sell, then please send an e-mail to theanimetal@gmail.com.
in this email please include :

Your full name, business name, street address, city, state, country, phone number, fax, e-mail address!